Attention: Starting January 1st, 2024, we will no longer offer machine and equipment services to non-wholesale clients. We have chosen to prioritizing the wholesale clients who support us every week with orders, and will strive to provide them with the best service possible.

Xanadu Coffee now services commercial coffee machines and equipment. Our lead tech, Randall, has been servicing machines since 2016 and has been to tech classes for Slayer, La Marzocco, Bunn, Curtis, and works on a number of other commercial machines.

Although part availability varies for certain models, we can usually work on the following machines: Nuova Simonelli, San Marco, La Marzocco, Slayer, Victoria Arduino, Synesso, Mazzer, Bunn, Fetco, and Curtis.

If you are putting together a shop, send us an email and we can work together to put together a suitable equipment package that includes machines, barista tools, water filtration, training, and bar layout.

***Please note that because of the size of our staff and because our primary focus is on servicing coffee shops and restaurants, at this moment in time we do not service fully-automatic, home, or ‘prosumer’ espresso and coffee machines, such as: Jura, Saeco, Franke, Keurig, Breville, Elektra, ECM, Expobar, or Pasquini.

Preventative Maintenance

Sign up for a comprehensive Preventative Maintenance plan that will be catered to your shops specific needs and includes your espresso machine, grinders, coffee brewers, and water filtration systems. We will come out every 6 months to check on each and perform all regular maintenance as per manufacturer guidelines.  

Espresso Machines and Grinders

For the espresso machine, the price you pay is the price listed (plus tax) and we will cover the

following:

- Shipping of Machine from Manufacturer and delivery of machine to shop

- Bench Test (ensures machine has arrived without any damage and the machine works

as intended out of the box, also helps cover any warranty disputes between the client

and the manufacturer, if such should arise)

- Standard Installation ( Basically I will plug it into the electrical, drain line, and water

supply, anything else needed will be charged at standard service rates)

- A preventative maintenance visit as 6 months and 12 months (also helps maintain

warranty integrity w/ manufacturer)

- 12 month warranty on all parts (through Marzocco/Nuova Simonelli)

- 12 month warranty on any labor (Covered by Xanadu Coffee)

Performing the bench test, installing and filling out all paperwork provided demonstrates

everything was installed properly so the machine warranty with Marzocco remains intact and in

good standing.

We ask for 1/2 down on machine order and the other half upon machine delivery along with the

full fulfillment of any other purchased items (grinders, water filters, etc..) .